Help Section

Get answers to all of your questions here

Frequently Asked Questions

What is Gulmoher?

Gulmoher is a popular clothing brand in Rawalpindi and Islamabad with its embroidery and stitching units located in Faisalabad & Rawalpindi. Our outfits sell in major shopping malls and retail shops in Rawalpindi & Islamabad. We also produce made-to-order women outfits in bulk quantity for retailers across Pakistan.

What products do you sell?

We specialize in Women Clothing & hence we offer a variety of women outfits for every weather and occasion. Other related products like men's & kid's clothing will be introduced soon.

Do you have a physical store?

We are currently selling retail products only at our online store. We also sell/produce women outfits in bulk quantities at whole sale price to/for our retailers network across Pakistan.

What is the quality of your cloth?

We have zero tolerance policy on Quality of our products. We use finest quality of fabric and material for our outfits.

Which areas do you deliver your products?

We deliver our outfits through standard courier services across Pakistan.

Do you deliver outside Pakistan?

Currently, we do not offer delivery service outside Pakistan.

What are your delivery charges?

Delivery charges across Pakistan are PKR 200/-. Delivery is free in Rawalpindi & if you order more than one product.

How many days does it take for your parcel to deliver?

For standard delivery, it takes 3 to 4 working days to reach your doorstep. Express delivery will reach you within 24 to 48 hours subject to your location.

How will i know if my order is processed or not?

We will confirm your order by call or whatsapp after you place your order online. Once you confirm, we will dispatch the order and send you tracking details.

What is your Exchange Policy?

We offer 3-days exchange policy for our products after delivery. The product should be unused with all tags & packaging intact to claim exchange.

How to claim exchange if there is some defect in the product?

We strive hard to make sure that you get the product in best shape without any defects. In case there is some defect in the product, inform us immediately and we will arrange replacement at your doorstep.

How can i cancel my Order ?

You may cancel your order once our representative contacts you to confirm your order. After your confirmation and dispatch of parcel, you cannot cancel your order.

How to get updates of your new collections ?

You may subscribe to our newsletter for regular updates, discounts, sale offers etc via email. Or you can follow us on our social media pages for such updates.

When do you run sales promotion?

We often run special sales promotions for our limited stock items, so you can keep in touch to get updates of upcoming sales events.